Hi people!

Yes, this is another Glossy Box post, as I just discovered new things.

I received my box yesterday and overall I am pleased with it. I might give them another chance until September.

But what I just saw on their Facebook page appalled me. I tried to go there today to see if anything else has been said about the matter. Well, I have been BANNED from their Facebook page, and the comments I made were deleted.

Let me say just how rude and unprofessional this behaviour is. This is not like deleting spam or unrelevant comment. Everyone are entitled to their opinion. I was making points they could learn from. Like a lot of other people who got banned.

Well, GlossyBox, you will have to clean your act now. You can ban people from your Facebok page. But if they are customers voicing their concern, you will only make them angry. And remember: you may ban people from Facebook, but most of them still have Twitter accounts and their own blogs where they can voice their own opinion.

I though about this on Friday but now that this has been further, I really do think we are seeing another case of "Sun Love", where the PR is just a mess. I am really disapointed in that, and I had great faith for the GlossyBox. Not anymore.

I am truly curious to see how this will develop. If GlossyBox offers some kind of apologies to people how have been banned. If they will adress people's concerns.

I will wait. Even though I should just unsub. That's what I would normally do... I am usually really quick to ban companies that deal in a manner I think is not correct. Just for now, I will wait, because I think it's not really the company that is not good, but their PR.

We shall see. What would you do?